William F. Trussell
4978 Farmview Drive			Office:  (610) 295-0297
Schnecksville, PA  18078			Email:  bill.trussell@ifrdevelopment.com
BACKGROUND SUMMARY	Highly experienced technical and administrative manager in Information Technology and Telecommunications fields.  Proficient in program management, strategic planning, new business development and product and service management.  Proven performer in technology and business alignment.  Strong innovator in cost control initiatives.  Results leader in outsourced vendor contract negotiations.  Specialist in turning internal and external customer requirements into cost effective solutions.
PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS
AGERE SYSTEMS, INC., Allentown, PA					2001-2005
A large, global semiconductor design and manufacturing organization.
Senior Manager, Global Infrastructure Operations
Led the day-to-day operations of the elements of the company’s global information technology services including the Agere Wide Area Network, Local Area Networks, Global Data Center, the messaging services (email) and logical network, internet gateways and security systems operations
·         Served as the leader for the project for the separation of the Agere information technology infrastructure from the parent company in each of the above categories for 22,000 employees and contractors.  Project completed without service interruption and ahead of schedule utilizing a team of 30 project engineers ·         Managed the relocation program for a 17,000 square foot data center to a new facility, completing the project on time, without service interruption ·         Created the company’s network operations center infrastructure, processes and procedures, and implemented an off-shore operations model, saving the organization $2 Million annually ·         Achieved improvement in overall cost structure by 20% through expense management and new technology introduction, while increasing availability by 10% annually ·         Prime mover in the renegotiations and source selection for the outsourcing contracts for data center and service center functions, saving nearly $120 Million annually. ·         Managed nearly 100 people including direct hires and outsourced human resources.
USINTERNETWORKING, INC., Annapolis, MD					2000-2001
One of the pioneer Application Service Provider organizations (ASP).
Program Manager
Served as the focal point for the business and technical program planning of critical programs in the Global Operations Division of USi while managing all of the USi product development, test and certification facilities.
·         Performed a review of the business processes as well as the software and hardware tools utilized by the company for network management which yielded cost savings of $1 Million ·         Completed a comprehensive configuration audit of the entire USi operating environment, saving nearly $12 Million annually for Service Level guarantees.
ARINC INCORPORATED, Annapolis, MD					1994-2000
A global aeronautical telecommunications an outsourcing firm.
Director, Airport Communications Services
Managed the Airport Communications Services department to the profit and loss level, performing functions in new business development, product development, service implementation, and capital program management
·         Created the technical program planning, management structures and business plan for the Airport Systems Division, achieving $50 Million in annual revenue as planned ·         Grew revenues for the department by 20%, while improving the group profitability by nearly 30%, becoming the most profitable group in the organization ·         Developed seven new products and services through internal development or strategic partnerships, one leading to national recognition for innovation ·         Served as a Lead Auditor/Lead Assessor for ISO 9001 and was the Division Management Representative for the division ISO 9001 certification effort.
NETEXPRESS, INC., Vienna, VA					1992-1994
A telecommunications equipment and service provider.
Vice President – Network Operations
Led the continuing operation of the Network Services business unit of NetExpress encompassing network engineering, network planning, systems administration, field service and customer support for the provision of X.25 network and international enhanced facsimile network services.
·         Saved nearly $1 Million annually by diagnosing and implementing fixes for technical and administrative issues related to systems operations, achieving profitability for the line of business, exceeding the financial goals. ·         Performed continuous improvement in the quality of service provided to customers with regular reporting responsibility at the Board of Directors level. ·         Renegotiated major telecommunications vendor contracts, and customer outsourcing agreements, saving the company 20% in telecom spend and retaining the largest contract under more favorable terms.
1980-1992   Additional experience as a RF Systems Engineer, Telecommunications Projects Manager, Senior Manager- Systems Engineering and as an Independent Consultant in enterprise management software implementation.
EDUCATION
Bachelor of Science, with Highest Distinction, Purdue University, West Lafayette, IN
Certificate of Achievement-Executive Management Training Program, American Management Association
PROFESSIONAL DEVELOPMENT AND CIVIC ASSOCIATIONS
Certificate of Achievement- ISO 9001 Lead Auditor Training American Red Cross       Past Chairman of the Board- Anne Arundel County District       Past Member of the Board- Central Maryland Chapter